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Privacy Policy

We value the trust you hold in 'Dojobazaar'. Please read the following privacy policy carefully. While using and/or accessing our website you acknowledge that you read, understand and agree to be bound to all the terms mentioned in this privacy policy and other pages of this website.
Note: Our privacy policy is subject to change at any time without/with notice. The revised privacy policy is effective immediately when posted on the website. To make sure you are aware of any changes, please review this privacy policy periodically for your reference.

1. Collection of Personally Identifiable Information

We collect personally identifiable information Name, Email Address, Phone Number, shipping and billing address from you when you make a purchase with 'Dojobazaar'. We do use your contact information to send you promotional and/or timely based offers.

2. Use of Demographic and Profile Data

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. Your information is also used to resolve disputes; troubleshoot problems; help promote a safe service; measure consumer interest in our products and services, inform you about online offers, products, services and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continuously improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.

3. Cookies

A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. 'Dojobazaar' places both permanent and temporary cookies in your computer’s hard drive.

'Dojobazaar' cookies do not contain any of your personally identifiable information.
Whether you want your web browser to accept cookies or not is up to you. If you haven’t changed your computer’s settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely. But this may significantly impact your experience with our website and may make parts of our website non functional or inaccessible. We recommend that you leave them turned on.

4. Sharing of Personal Information

We may share personal information with other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate, related or multiple accounts to prevent abuse of our services; and/or to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information, if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and/or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
'Dojobazaar' will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

5. Security Precautions

Our site has stringent security measures in place to protect the loss, misuse and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

6. Advertising

We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, email address or any personally identifying information about the user.

7. How We Use Your Information

Your shipping address: This is used to ship your order. You can change it for every order and we will NEVER send anything else to this address except your order itself.

Your phone number: This is used only for purposes of helping the courier delivery person track you. The concealed packing of the orders ensures that the courier delivery person does not get to know anything about your order or you. We may also call you on the phone number provided to confirm the order before dispatching OR for any other purpose related to the order placed on dojobazaar.com. The call might be made via automated system or by customer care representative. You may also receive an SMS with the details of how to confirm/reject orders via miss call or other service.

Your credit card information: Your Credit Card/Debit/Bank account information is used only to process the transaction.

Your email address: We will NEVER send you e-mails if you request us not to. As a default, we assume your consent to send you e-mails for purposes of:

  • E-mailing you copy of the order

  • E-mailing you the shipping confirmation

  • E-mailing you a short customer satisfaction survey

  • E-mailing you 'Reminders' for products you opt to be reminded for


Your billing address: This is required ONLY for purposes of verification of your credit card. dojobazaar.com will NEVER send anything to your billing address.

8. Gathering Information

Every website inevitably collects information. However, we have a comprehensive information gathering policy to maintain your privacy.

For Visitors (people who look into our store or visit us) - When you visit dojobazaar.com, we know that someone is visiting us but we do NOT know that it is you. We ONLY count the number of visitors and track which pages/products are of greater interest to visitors. We DO NOT gather or use any information about any specific persons who visit our site


 

For Customers (people who have an account with us or order with us)

  • We keep a record of your personal information but it is covered by our Privacy Policy and is held in strictest confidence.

  • You have the right to know what information we have collected about you. You also have the right to change this information. If you would like to contact us about changing some aspects of the information we have for you, please write to us at contact.dojobazaar@gmail.com

  • In order to make changes to your information, you will be required to first prove your identity to us. This prevents other individuals from accessing your files.

  • We will not reveal credit card numbers over the telephone. If there is an issue with your credit card we can handle it through your merchant bank (the process is easier than it sounds).

  • Any customer feedback we receive is also held in strict confidence. If we do disclose your feedback about our business or products it will be in a completely anonymous manner.

  • In summary, your purchase from dojobazaar.com is held in the strictest of confidence. And it is 100% private!!

9. Legal Issues

Just in case, a transaction is involved in a legal dispute (usually credit card fraud), information might be requested from us in form of a subpoena (legal demand for information or appearance). In such cases, we might be required to furnish requisite information. In case this occurs, our policy is to first contact the customer (through the preferred medium chosen by the customer) to inform them of our legal obligations.

These issues are not common and generally happen in the case of credit card fraud. Hence, such information sharing would help in protecting your account and business with us.

Your order details and personal details like address and phone number may be shared if asked by any Government Department eg. Sales Tax Department.

10. Data Retention

We retain your personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes.

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